Hans, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. Also alternatively for Mac OS support… Please click on the following link (http://avgclick.me/AVGtechnical) and choose Yes for the Question "Are you currently using any paid/trial AVG products?" inspite of using the Free version and fill out your details, select as Mac OS then the name of AVG Program that you installed in your device and in description please completely explain about your issue and finally click on the 'Start Chat' option. You will start a live, online chat with one of the AVG agents.
AVG Guru
Hans,
We do understand your concern, we apologize for the difficutlies. We request you to perform a complete reinstallation of your AVG Antivirus on your Mac.
To uninstall AVG, refer this article: http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG-AntiVirus-for-Mac. Then try to reinstall your program as per this article: http://support.avg.com/SupportArticleView?urlname=How-to-download-and-install-AVG-AntiVirus-for-Mac. If you face any difficulties, kindly attach the screenshot http://avgclick.me/getscreenshot of the error message you are getting. Thank you!
I use AVG antivirus free. Since I installed Sierra 10.2, I get the message after starting the computer: LinkScannerAgent unexpectedly stopped. Can anyone help me?
Hans, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. Also alternatively for Mac OS support… Please click on the following link (http://avgclick.me/AVGtechnical) and choose Yes for the Question "Are you currently using any paid/trial AVG products?" inspite of using the Free version and fill out your details, select as Mac OS then the name of AVG Program that you installed in your device and in description please completely explain about your issue and finally click on the 'Start Chat' option. You will start a live, online chat with one of the AVG agents.
AVG Guru
Hans,
We do understand your concern, we apologize for the difficutlies. We request you to perform a complete reinstallation of your AVG Antivirus on your Mac.
To uninstall AVG, refer this article: http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG-AntiVirus-for-Mac. Then try to reinstall your program as per this article: http://support.avg.com/SupportArticleView?urlname=How-to-download-and-install-AVG-AntiVirus-for-Mac. If you face any difficulties, kindly attach the screenshot http://avgclick.me/getscreenshot of the error message you are getting. Thank you!