I can understand what are you trying to explain. I am here because of the same issue. And my entire work is stuck over there. I need the guidance to handle the problem http://tatemoderntour.co.uk/ than only I can go forward to work.
Hi William,
We'll certainly look into this.
We are unsure why are unable to close the threat pop-up.
Please reboot your PC and check if you see it again.
Please share us the screenshot of the pop-up to check further.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
One of numerous issues is that when a Threat Secured pop up occurs, the cancel "X" in the upper right corner doesn't work, If you click on Scan My PC, it starts the scan but there appears to be no way to get rid of this pop up and it stays on top of your screen.
Hi William,
We'll certainly look into this.
We are unsure why are unable to close the threat pop-up.
Please reboot your PC and check if you see it again.
Please share us the screenshot of the pop-up to check further.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Michelle, we will check this for you. Please don't worry.
Could you share the screenshot (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&supportType=home) of the threat pop-up by clicking the 'See details' option at the bottom right corner? Let us know the version of AVG program installed and the exact occurence of pop-up.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
I can understand what are you trying to explain. I am here because of the same issue. And my entire work is stuck over there. I need the guidance to handle the problem http://tatemoderntour.co.uk/ than only I can go forward to work.