Chris,
We apologize for the inconvenience caused with AVG updates. Kindly try to upgrade your AVG to latest version as described in this article ( http://avgclick.me/UpgradeToLatest ). If this does not fix the issue, please follow these steps to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with a solution:
Click on this link http://www.avg.com/filedir/util/AVG_SysInfo.exe to download the AVG SysInfo tool.
Run the downloaded tool.
Click Continue to agree with AVG’s license agreement and privacy policy. AVG SysInfo will now gather the necessary data.
Once the diagnostic output is ready, you may add comments, or click Attach file or Screenshot to provide us with additional information.
Fill in your email address
Fill in the case # which is 04095525 by copying and pasting it from this message.
Click send output.
Reply to this email and let us know that the data has been successfully sent. Please do not modify the email subject.
As soon as we receive the data, we will analyze the files and provide you with further information.
LinkScanner is reporting 'Database is outdated' although I am currently up-to-date. I am using AVG 2012 on Windows 7 Professional HP 64bit desktop. When I click the 'Fix Now' button it does not remedy the issue. I have tried repairing AVG and this does not remedy the issue either.
Chris,
We apologize for the inconvenience caused with AVG updates. Kindly try to upgrade your AVG to latest version as described in this article ( http://avgclick.me/UpgradeToLatest ). If this does not fix the issue, please follow these steps to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with a solution:
Click on this link http://www.avg.com/filedir/util/AVG_SysInfo.exe to download the AVG SysInfo tool.
Run the downloaded tool.
Click Continue to agree with AVG’s license agreement and privacy policy. AVG SysInfo will now gather the necessary data.
Once the diagnostic output is ready, you may add comments, or click Attach file or Screenshot to provide us with additional information.
Fill in your email address
Fill in the case # which is 04095525 by copying and pasting it from this message.
Click send output.
Reply to this email and let us know that the data has been successfully sent. Please do not modify the email subject.
As soon as we receive the data, we will analyze the files and provide you with further information.