Liveservice running on my machine

Viruses & Threats
3
Hello Susan,

We're here to help.
However, we request you to explain your query in detail, so that we can have a better understanding.
Thank you for understanding.
1
This runs on startup, I see others have had it as well, the support page shows they emailed instructions to the end user, I would like those instructions as well.

Thank you!
Sue
2

Hello Susan,

We're here to help.
However, we request you to explain your query in detail, so that we can have a better understanding.
Thank you for understanding.