Hi Bruce,
I see that you are facing issues with AVG. We are sorry to know that. I will help you with this concern. Pleas specify the error message that you receive while accessing AVG. Could you please be more clear on the term 'auto load' so that we can help you accordingly?
Thank you. Komal, AVG Customer Care.
I have installed AVG Internet Security (Full paid version). When I reboot my computer, AVG does not load. I have to manually run the program. Is there a setting that I can't find to auto load or do I need to add a shortcut to the Windows StartUp Folder?
Hi Bruce,
This issue can be solved by running AVG remover tool and reinstalling AVG program
Download Remover Tool using the link below
http://www.avg.com/tools#tba2
And after computer restart you can download your AVG program from www.AVG.com/download
and then reinstall it.
Please let us know if you face any issue .
Thank you
Hi Bruce,
I see that you are facing issues with AVG. We are sorry to know that. I will help you with this concern. Pleas specify the error message that you receive while accessing AVG. Could you please be more clear on the term 'auto load' so that we can help you accordingly?
Thank you. Komal, AVG Customer Care.
Hello, Komal,
I am sorry that you do not understand what it means to start a computer (think of Boot or reboot). I'll try to explain. When you unplug the power cord to the computer, for instance, the computer is turned "off". When you plug the power back in and press the "Power On" button, the computer "Starts Up". At this point, the operating system (e.g. Windows 10) loads into memory along with several other programs designed to "automatically load" when Windows "starts up".
Now, on my new pc, AVG does NOT load automatically when Windows starts. I am forced to manually locate the program "C:\Program Files (x86)\AVG\Av\avgui.exe" and click to "Run as Administrator". Therefore, until I perform this step, AVG is not protecting my system.
So, my question is, what steps can I take to make AVG start up automatically when my systems restarts.
Thank you for your willingness to help.
Bruce