Hello Roy,
I understand the inconvenience caused, let's work together to fix this issue. Please download AVG Antivirus and AVG Cleaner from Google PlayStore on Android device, install it and then enter AVG my account by following below steps:
1.Device Menu -> Settings -> Apps/Application Manager -> AVG -> Uninstall.
2. Restart your device once.
3. Open Google play store app on your device.
4. Search for AVG antivirus/cleaner.
5. Locate and install the free version of the app.
6. Now open the installed app.
7. Tap on drawer (3 lines) on top-left of the app.
8. Select AVG Account.
9. Enter your My Account email address and password.
The paid app will be installed automatically.
Best regards,
Alok.
Hello Roy,
I understand the inconvenience caused, let's work together to fix this issue. Please download AVG Antivirus and AVG Cleaner from Google PlayStore on Android device, install it and then enter AVG my account by following below steps:
1.Device Menu -> Settings -> Apps/Application Manager -> AVG -> Uninstall.
2. Restart your device once.
3. Open Google play store app on your device.
4. Search for AVG antivirus/cleaner.
5. Locate and install the free version of the app.
6. Now open the installed app.
7. Tap on drawer (3 lines) on top-left of the app.
8. Select AVG Account.
9. Enter your My Account email address and password.
The paid app will be installed automatically.
Best regards,
Alok.
Hi, I have paid for internet security for my computer and android. However AVG wants to load a trial copy onto my android. How do I get my paid product onto my android? Thanks.
Hello Roy,
I understand the inconvenience caused, let's work together to fix this issue. Please download AVG Antivirus and AVG Cleaner from Google PlayStore on Android device, install it and then enter AVG my account by following below steps:
1.Device Menu -> Settings -> Apps/Application Manager -> AVG -> Uninstall.
2. Restart your device once.
3. Open Google play store app on your device.
4. Search for AVG antivirus/cleaner.
5. Locate and install the free version of the app.
6. Now open the installed app.
7. Tap on drawer (3 lines) on top-left of the app.
8. Select AVG Account.
9. Enter your My Account email address and password.
The paid app will be installed automatically.
Best regards,
Alok.