Loaded AVG bundle and cptr won't work

AVG Performance
3

Hello Anne,
Thank you for contacting AVG Community Support.
We regret the trouble caused. We'll check and help you.
We've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

1

I just purchased the AVG bundle and my computer now does not work.  I managed to Uninstaller the various AVG components and the cptr still is possessed.  WtF?

2

Hello Anne,
Thank you for contacting AVG Community Support.
We regret the trouble caused. We'll check and help you.
We've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.