Hello Peter,
We regret to hear about the inconvenience caused. Please remove all the other security software like Avast, Norton, McAfee, etc. Please run AVG Clear tool and AVG Remover tool to remove all the AVG traces from your computer. Start a fresh installation.
1 Use the link https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe to run the AVG Clear tool.
2 Open the AVG Clear tool, click Yes in the User Account control dialog.
3 Click No in the Windows safe mode dialog.
4 Select the installed version of AVG, click Uninstall, then click Restart computer. (1/2)
Please run the AVG Remover tool by using the below instructions.
1 Download the AVG remover tool please click on this link:
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2 Run the downloaded tool and follow the instructions displayed on your screen.
3 Your computer will be restarted automatically.
After reboot, Open C drive and look for folder "AVG Remover" and delete it manually, also delete "AVG" folder in "Program files (x86)" in C Drive.
Please click on the link to install AVG Anti-Virus Free : http://avgclick.me/InstallFree
Please, feel free to let us know if you require any further assistance. Thank you.
Hello Peter,
We regret to hear about the inconvenience caused. Please remove all the other security software like Avast, Norton, McAfee, etc. Please run AVG Clear tool and AVG Remover tool to remove all the AVG traces from your computer. Start a fresh installation.
1 Use the link https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe to run the AVG Clear tool.
2 Open the AVG Clear tool, click Yes in the User Account control dialog.
3 Click No in the Windows safe mode dialog.
4 Select the installed version of AVG, click Uninstall, then click Restart computer. (1/2)
I am getting error message Oxe001f958 when trying to load AVG free Antivirus. Can you please help me overcome the problem
Peter