Loading avg to new computer

After loading avg to a new computer my subscription shows I am using avg on two devices, I am unable to uninstall avg from my old computer as it crashed and is no way of accessing it?

Hi Michael,

We're glad to look into this & help you.
As it isn't recommended to share the screenshot of subscription section over this post, we've sent you an email requesting it.
Please revert to us via email to proceed further.

Hi Michael,

We're glad to look into this & help you.
As it isn't recommended to share the screenshot of subscription section over this post, we've sent you an email requesting it.
Please revert to us via email to proceed further.