Loading AVN secure

Hi Kenneth,

We will help you in this.
Try to connecting the VPN in other locations and check if the issue persists.
You can refer this article for the steps : https://support.avg.com/SupportArticleView?urlname=Use-AVG-Secure-VPN
If you get the same error, kindly share us the screenshot of it.
Refer this article for the steps to take a screenshot : https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot

i try to load and turn on VPN and all that comes up is—Sorry it is not possible to establish a connection --now what do i do

Hi Kenneth,

We will help you in this.
Try to connecting the VPN in other locations and check if the issue persists.
You can refer this article for the steps : https://support.avg.com/SupportArticleView?urlname=Use-AVG-Secure-VPN
If you get the same error, kindly share us the screenshot of it.
Refer this article for the steps to take a screenshot : https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot