Hi Kenneth,
We will help you in this.
Try to connecting the VPN in other locations and check if the issue persists.
You can refer this article for the steps : https://support.avg.com/SupportArticleView?urlname=Use-AVG-Secure-VPN
If you get the same error, kindly share us the screenshot of it.
Refer this article for the steps to take a screenshot : https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot
i try to load and turn on VPN and all that comes up is—Sorry it is not possible to establish a connection --now what do i do
Hi Kenneth,
We will help you in this.
Try to connecting the VPN in other locations and check if the issue persists.
You can refer this article for the steps : https://support.avg.com/SupportArticleView?urlname=Use-AVG-Secure-VPN
If you get the same error, kindly share us the screenshot of it.
Refer this article for the steps to take a screenshot : https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot