Localisation gsm

Hi Laurent,

We understand your concern.

We have a separate team for the Mobile products.
Please follow the below steps to contact our Mobile team:

Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in the details and click on the option "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team

Thank you.

Hi Laurent,

We understand your concern.

We have a separate team for the Mobile products.
Please follow the below steps to contact our Mobile team:

Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in the details and click on the option "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team

Thank you.

Hello, I activated the function allowing to locate, block, erase my phone, but I cannot locate my phone, it is marked that this is impossible! However, my phone is well recognized in my AVG account. How to do ? Thank you