Hello Toyomi,
Thank you for contacting AVG Community Support.
We are really sorry to know this. Is that you find the Japan VPN location to be not connecting?
If you are experiencing any issues with our apps, please provide some additional information and I will be more than happy to help you out.
Also, any screenshots that you can provide would be more than helpful.You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Awaiting your response.
Hi,
After performing Windows updates and restarting my PC, I still can't see Japan listed as the location. I have a question regarding my AGV Secure Browser Pro subscription. Does it offer Japan as one of the available VPN locations? I remember having Japan as an option before. Do I now need to purchase AGV VPN Secure Browser separately to access Japan as a VPN location?
Why can't I set the location to Japan anymore?
Thank you for writing us back, Toyomi.
AVG Secure Browser VPN, available in AVG Secure Browser PRO, is an advanced security feature that fully encrypts your online activity, loads web pages faster, and gives you access to over 30 locations worldwide. AVG Secure Browser automatically connects to the optimal location to disguise your location. Typically, optimal location is the VPN location for your device that provides the fastest browsing experience (not necessarily the closest location), but may depend on your internet provider.
Thank you.
Hello Kishore,
I could set the VPN location setting to Japan until two days ago, but I no longer see the option to choose Japan as the location. Has the Jaan selection been removed?
Thank you
Hello Toyomi,
Thank you for contacting AVG Community Support.
We are really sorry to know this. Is that you find the Japan VPN location to be not connecting?
If you are experiencing any issues with our apps, please provide some additional information and I will be more than happy to help you out.
Also, any screenshots that you can provide would be more than helpful.You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Awaiting your response.
Hello Toyomi,
Thank you for helping us with the screenshot.
Please see it there is any windows updates and check to update it.
After the update restart your PC and check the browser again.
Also,see if you could check other locations.
Awaiting your response.
Hi,
After performing Windows updates and restarting my PC, I still can't see Japan listed as the location. I have a question regarding my AGV Secure Browser Pro subscription. Does it offer Japan as one of the available VPN locations? I remember having Japan as an option before. Do I now need to purchase AGV VPN Secure Browser separately to access Japan as a VPN location?
Below is my system invormation.
Edition Windows 10 Home
Version 22H2
Thank you
Thank you for clarifying, Toyomi.
Please let us know the operating system of the device in which you're experiencing this issue & share us the screenshot of the VPN interface that doesn't display the Japan server for better clarity.