Lock - unlock an application

AVG Protection
6

Hello

Here below i have updated your questions
Note that i just need to unlock the application MsMpEng wich is a Windows  application in the Windows security   
Best regards
Yann Scouarnec

May I know how long are you facing this issue please?: just one day
Also please mention the version of AVG program being installed on your windows PC. : AVG INTERNET SECURITY 22.9.3254
(Open AVG program – Menu – About).
If possible, could you please share us the screenshot of that alert message from AVG in order to check and help you further?not possible, it has occured 1 time



5

Hello Yann,

We apologize for the inconvenience caused to you.
We will check and help you with this issue.
May I know how long are you facing this issue please?
Also please mention the version of AVG program being installed on your windows PC.
(Open AVG program – Menu – About).
If possible, could you please share us the screenshot of that alert message from AVG in order to check and help you further?
For taking a screenshot, please refer to this article: https://bit.ly/3Rpwr8K

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.


1

Hello
I received an alert on MsMpEng asking if I wanted to block this app
I blocked it
But then I saw that it was a Windows application
How do I unlock it?

4

Hello Yann,

We apologize for the inconvenience caused to you.
We will check and help you with this issue.
May I know how long are you facing this issue please?
Also please mention the version of AVG program being installed on your windows PC.
(Open AVG program – Menu – About).
If possible, could you please share us the screenshot of that alert message from AVG in order to check and help you further?
For taking a screenshot, please refer to this article: https://bit.ly/3Rpwr8K

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.


3

Hello
Thanks for your reply
It's OK for me
You can close the ticket

2

Thank you for sharing the details, Yann.
Please refer to this article: https://bit.ly/3ftCsEi on how to unblock an application in AVG Internet Security program.
Thank you.