Locked out my account

Hi Lydia,
I am sorry you ran into that problem, do not worry, we will help you with this. Have a look @ this article ( http://avgclick.me/LockedPhone ). Otherwise,
Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. The AVG mobile team will reply back to you via email with a resolution. Let us know if you face any difficulties.
Thank you. Ranjani, AVG Customer care.

I am using an Alcatel tablet which I gave to my girlfriend  with non removable battery, I downloaded avg app and install the antitheft unfortunately put in a different chip and it got locked. now the phone is locked and tells me to check email for a password but when I open my email I cant access it

Lydia, Also when filling out your details choose Yes for the Question "Are you currently using any paid/trial AVG products?" even though you may be using the Free version and fill out necessary details and click on Email option.
AVG Guru

Hi Lydia,
I am sorry you ran into that problem, do not worry, we will help you with this. Have a look @ this article ( http://avgclick.me/LockedPhone ). Otherwise,
Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. The AVG mobile team will reply back to you via email with a resolution. Let us know if you face any difficulties.
Thank you. Ranjani, AVG Customer care.