Linda, Have a look @ this AVG article (http://avgclick.me/RepairAVG).
AVG Guru
Yes hi I am proctected with everything but my Idenity Theft I have done everything to try and get it to work but it does not do anything do I have to uninstall my anti virus protection and then reinstall it I have asked someone else to do it and then cannot figure it out can you sent me some instruction on how to fix this I would apreciate it Thank You Linda Severance
Linda, Have a look @ this AVG article (http://avgclick.me/RepairAVG).
AVG Guru
Hello Linda,
Sorry for the inconvenience caused.
Have you tried the repair installation of AVG program once?
If not please try it by following the instructions mentioned in this link: http://avgread.me/1BVxDSY .
If the issue persists please do let us know.