Locked out of my Cell phone

Hi Robert,

We're glad to help pointing you in the right direction.
We do have a specialized team, who deals with mobile queries. You can raise a request via this link.
Note : Please choose 'Yes' for the 1st question that is in the above link to request answer via email.
Thank you for your understanding in advance!

I inadvertently locked myself out of my Samsung Galaxy S5 neo using AVG antivirus (or Cleaner).  I used three movements as a key but these no longer work (or are forgotten!).  I only get a message to try again in 60 minutes; less if I wait a while.  Nothing has worked so far.  How can I unlock the phone?

Hi Robert,

We're glad to help pointing you in the right direction.
We do have a specialized team, who deals with mobile queries. You can raise a request via this link.
Note : Please choose 'Yes' for the 1st question that is in the above link to request answer via email.
Thank you for your understanding in advance!