Hello Stuart,
Thank you for contacting AVG Community Support.
We understand that you are unable to use and activate AVG TuneUp. We'll certainly check and help you out.
If your AVG acocunt locked, you can unlock your AVG Account by resetting your password.
For detailed instructions, refer to the following article:
Resetting your AVG Account password (https://support.avg.com/SupportArticleView?l=en&urlName=Restore-AVG-Account-password)
if you are facing any issues with activation, refer to the following article to learn how to resolve some of the most common activation issues:
Troubleshooting activation issues in AVG apps (https://support.avg.com/SupportArticleView?l=en&urlName=Troubleshoot-AVG-activation&supportType=home)
If you are facing any issue or any error message appear, please help us with the screenshot of the error message you got. You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.
I have been locked out of my tune up product AVG charged me £69.99 in August 2024.
I have my activation code to try and reload, but this did not work, please sort this out asap
Hello Stuart,
Thank you for contacting AVG Community Support.
We understand that you are unable to use and activate AVG TuneUp. We'll certainly check and help you out.
If your AVG acocunt locked, you can unlock your AVG Account by resetting your password.
For detailed instructions, refer to the following article:
Resetting your AVG Account password (https://support.avg.com/SupportArticleView?l=en&urlName=Restore-AVG-Account-password)
if you are facing any issues with activation, refer to the following article to learn how to resolve some of the most common activation issues:
Troubleshooting activation issues in AVG apps (https://support.avg.com/SupportArticleView?l=en&urlName=Troubleshoot-AVG-activation&supportType=home)
If you are facing any issue or any error message appear, please help us with the screenshot of the error message you got. You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.