Hello Lenae,
Thank you for reaching our AVG Support Community.
We're sorry to know that you're facing this issue.
We're glad to point you in the right direction.
We do have a specialized team who deals with mobile queries.
In this regard, we'd suggest you to raise a request to them via this link.
Also please refer this article to submit your queries using your mobile app.
Note: You may need to choose 'yes' for the 1st question and select your operating system as Android/ios and fill the details accordingly and our AVG support will reach you with a solution via email.
Thank you for your understanding in advance!
My phone is completely locked. I have forgotten the pin as I had just changed it. I need help unlocking my phone.
Hello Lenae,
Thank you for reaching our AVG Support Community.
We're sorry to know that you're facing this issue.
We're glad to point you in the right direction.
We do have a specialized team who deals with mobile queries.
In this regard, we'd suggest you to raise a request to them via this link.
Also please refer this article to submit your queries using your mobile app.
Note: You may need to choose 'yes' for the 1st question and select your operating system as Android/ios and fill the details accordingly and our AVG support will reach you with a solution via email.
Thank you for your understanding in advance!