Hello Temidaya,
We realize the situation and see that our mobile team has responded to the ticket that you submitted.
Check for the email and follow the steps as mentioned in their email.
For further assistance, just click on "reply" from the email that you received.
Thank you.
good day here, i am Temiloluwa, i live in lagos and a student of university of Lagos. i upgraded my sim today and that required that i change the sim card and inserted another sim in my galaxys6 edge, but this anti virus app has since locked my screen indicating my phone may have been stolen or lost. the AVG anti theft locked my screen and requested me to provide an unlock password which ive tried countless times with no head way. guess ive forgotten the password. with no option to request for forgotten password, plz how can i retrieve the password or access my phone?
Hello Temidaya,
We realize the situation and see that our mobile team has responded to the ticket that you submitted.
Check for the email and follow the steps as mentioned in their email.
For further assistance, just click on "reply" from the email that you received.
Thank you.