Hello Seamus,
We regret to hear about the inconvenience caused. We suggest you to uninstall and re-install AVG Anti-Virus free to fix this issue.
Please click on the link to show how to uninstall AVG Anti-Virus free : http://avgread.me/1DEtNP0
Uninstall both AVG and AVG protection from control panel
After reboot, Open C drive and look for folder "AVG Remover" and delete it manually, also delete "AVG" folder in "Program files (x86)" in C Drive.
Please click on the link to re-install AVG Anti-Virus free :
http://avgclick.me/InstallFree
Please, feel free to let us know if you require any further assistance.
Thank you
Hello Vinci,
We regret to hear about the inconvenience caused, your case number has been escalated to our senior technical support team who would analyze and get back to you through email with the resolution. Please wait until you get email from our senior support team, your patience is very much appreciated.
Please, feel free to let us know if you require any further assistance. Thank you.
did this actually solve the issue?
i havent gotten any responce on my thread on the same issue,
I'm gettting a threat secured JS:Lockydownloader[Trj] message repeatedly, but when I go into AVG nothing is there. Does anyone how to correct this?
did this actually solve the issue?
i havent gotten any responce on my thread on the same issue,
Sandy,
We regret for the inconvenience caused to you. Could you provide us the screenshot http://avgclick.me/getscreenshot of the message you are getting? Is your AVG program is up to date? Thank you!
Sandy,
We regret for the inconvenience caused to you. Could you provide us the screenshot http://avgclick.me/getscreenshot of the message you are getting? Is your AVG program is up to date? Thank you!
Sandy, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru