Log in password change

AVG Protection
2

Hello Martine,
We apologize for the inconvenience.
We have emailed you a link to get connected to the advanced support. You can follow the same and get connected to them and they will make sure that you have AVG Protection installed in your computer.
Thank you.

4

Hello Martine,
We regret for the inconvenience caused. Upon checking with your account we have confirmed that your account has been registered with AVG Protection multidevice (1 year subscription) . We have sent an email  to your registered email ID regarding reset your AVG MY Account password. Please try to reset your AVG MY Account with new password which you haven't used it before. If you have received blank email from us please click on the following link http://support.avg.com/SupportArticleView?urlname=You-received-a-blank-email-from-AVG-after-a-purchase . If the issue persist please let us know we are here to help you. Thank you.

5

Hello Martine,
We regret for the inconvenience caused. Upon checking with your account we have confirmed that your account has been registered with AVG Protection multidevice (1 year subscription) . We have sent an email  to your registered email ID regarding reset your AVG MY Account password. Please try to reset your AVG MY Account with new password which you haven't used it before. If you have received blank email from us please click on the following link http://support.avg.com/SupportArticleView?urlname=You-received-a-blank-email-from-AVG-after-a-purchase . If the issue persist please let us know we are here to help you. Thank you.

6

Thanks for the reply . i recieved the reset password, but when i try to reset it is still not letting me down load the AVG i have purchased. order number 701-4243466,  I have called your help desk Guru on 22/8/16 and they could not help me , I call product specialist 25/8/16 and they could not help me. I was told I would receive email with further instruction last weds 25th Aug, and that has not happened. I am getting frustrated to say the least. If this is not resolved by Monday 29th Aug I would like my money back as I will be prurchasing anoth security for my laptops and phones,
regards
Martine Howland Kowalkowski

1

I have a free AVG pro trail set up on the computer and wanted to buy this, so I have just purchased the AVG pro on line and to down load I am being asked for password. I have forgot the password, so when I try to reset it, it is not letting me. What am I doing wrong?

3

Thanks for the reply . i recieved the reset password, but when i try to reset it is still not letting me down load the AVG i have purchased. order number 701-4243466,  I have called your help desk Guru on 22/8/16 and they could not help me , I call product specialist 25/8/16 and they could not help me. I was told I would receive email with further instruction last weds 25th Aug, and that has not happened. I am getting frustrated to say the least. If this is not resolved by Monday 29th Aug I would like my money back as I will be prurchasing anoth security for my laptops and phones,
regards
Martine Howland Kowalkowski