Hello Randy,
We apologize for the inconvenience.
Could you please let us know how you came to know that you have virus in your computer, also please send us the screenshot of the virus you see in your computer? Please click on this link for the steps to take screenshot http://avgclick.me/getscreenshot
Thank you.
Randy
RANDY, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Hello Randy,
We apologize for the inconvenience.
Could you please let us know how you came to know that you have virus in your computer, also please send us the screenshot of the virus you see in your computer? Please click on this link for the steps to take screenshot http://avgclick.me/getscreenshot
Thank you.
Hello Randy,
You will be facing the issue's if some adware programs have installed on your computer unknowingly while you try to install any other programs.
You can remove this easily, first go to control panel and click on Programs and Features and in the list of programs search for any tool bar or search bar or any weird programs installed in your computer. If you see some suspicious program please uninstall it.
If you don't see any of such programs then please open your browser and you need to delete the unwanted plugin, extension, toolbar or search bar that is installed in your browser. After removing such things you wont be getting any popups when you browse the internet.
We always recommend you to install only trusted programs and do custom installation to view if any unwanted software is being installed.
Please feel free to contact us should you need any further assistance.
Thank you.