Hello Cooper,
Thank you for contacting AVG Community Support.
We are really sorry to know that AVG Secure VPN is asking you to pay again when you are installing also you wish to contact us via chat or phone call. Please apologize for the inconvenience caused. This is not an expected behavior of AVG. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.
Hello,
How can I speak or chat with someone who actually works for AVG? Their customer service seems to be trash.
I purchased the VPN, but when I try to install on my PC, it asks me to pay again. It is working on my other devices.
Hello Cooper,
Thank you for contacting AVG Community Support.
We are really sorry to know that AVG Secure VPN is asking you to pay again when you are installing also you wish to contact us via chat or phone call. Please apologize for the inconvenience caused. This is not an expected behavior of AVG. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.