Logging in password

Hi keith,

I have sent a password reset email to your registered email account. let us know if you are able to reset the password successfully. After successful password reset, please try login into your account from www.my.avg.com

I am trying to log in & my password gets rejected. Requested new password & keep getting message "not you try again"
Hi keith,

I have sent a password reset email to your registered email account. let us know if you are able to reset the password successfully. After successful password reset, please try login into your account from www.my.avg.com