Hello Bráulio,
We understand your concern. We'll look into this & help you.
Upon checking, we couldn't locate any active AVG Ultimate subscription under the email address you've used to contact us here. Also, we couldn't locate any previous contacts you had with us.
We've sent you an email requesting more info. Please check and revert to that email for further assistance.
Hello,
I have previously spoken with one of AVG´s team member about a problem that I have and need to solve the fastest way possible. Thus, the problem is that I have the AVG Ultimate Protection and I shared it with other people, but, now that I have renewed it, I don't want them to have acess to my account anymore, since we had only agreed to share it for a year. Another thing is that I don't have access to theirs devices so I would like to solve my problem without having to log off in each device.
This way, I was told by an AVG team member that the only way that I could log off of their devices without having to use them would be by changing the activation code of my account.
To sum up, I wish to know if that's effective and how I could do it.
Thank you very much for your attention, this situation has been bothering me for a while and I would appreciate if I had a quick answer.
Kind regards,
Bráulio Ribeiro.
Hello Bráulio,
We understand your concern. We'll look into this & help you.
Upon checking, we couldn't locate any active AVG Ultimate subscription under the email address you've used to contact us here. Also, we couldn't locate any previous contacts you had with us.
We've sent you an email requesting more info. Please check and revert to that email for further assistance.