Hi, I hope you can help me. I;ve just received an account from Paypal for a annual subscription for AVG from an Irish company but looking through my accounts I am also paying a monthly fee to AVG England. Now I know you guys have a great product but paying for it twice seems a little harsh. I haven't paid the latest annual fee and I was hoping that you could point me in the right direction to make sure this doesn't happen again.
Your advice would be appreciated.
Hello Stephen.
We'll certainly clarify this. You do not have any active subscription registered under the email address you used to contact us here. However, you have another AVG account registered under sxxxc@gmail.com where there is an active AVG Ultimate (1 year subscription). It automatically renewed on 29th June 2019. If you no longer use this email address, I can transfer the AVG Ultimate subscription under sxxxc@bigpond.net.au.
Awaiting your confirmation to proceed further.
Hello Stephen.
We'll certainly clarify this. You do not have any active subscription registered under the email address you used to contact us here. However, you have another AVG account registered under sxxxc@gmail.com where there is an active AVG Ultimate (1 year subscription). It automatically renewed on 29th June 2019. If you no longer use this email address, I can transfer the AVG Ultimate subscription under sxxxc@bigpond.net.au.
Awaiting your confirmation to proceed further.