I have lost access to a critical data safe following the latest "update". I have removed AVG Ultimate using both the Windows control panel and AVG remover and am attempting to install an older version (18.3) in order to try and regain access to this safe, but the older version will not install as it says an Avast process is preventing installation but Avast is not, and never has been, on this PC!
Hello Brian,
We will certainly have a look at it. To determine the exact cause and to assist you further, I have sent you an email with the link to get connected to our technical support team. Please follow that email so that you should be able to resolve the issue.
Hello Brian,
We will certainly have a look at it. To determine the exact cause and to assist you further, I have sent you an email with the link to get connected to our technical support team. Please follow that email so that you should be able to resolve the issue.