Loss of internet connection when activating avg internet security

AVG Protection
3

Hello Maneco.
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We will certainly check and help you.
Could you please turn off AVG Secure VPN and check for the issue status? If the issue resolves after turning it off, please change the location and check.
In addition, temporally disable your AVG Internet Security (https://support.avg.com/SupportArticleView?l=en&urlname=Disable-AVG-Antivirus) and monitor the status.
Keep us informed here.

1

Hi,

I use Win 11 on a Dell 5590 Gamer. I just need to activate AVG protection for the connection to be cut.

I can't figure out the reason. I just have to uninstall it? Any solution?

 

2

Hello Maneco.
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We will certainly check and help you.
Could you please turn off AVG Secure VPN and check for the issue status? If the issue resolves after turning it off, please change the location and check.
In addition, temporally disable your AVG Internet Security (https://support.avg.com/SupportArticleView?l=en&urlname=Disable-AVG-Antivirus) and monitor the status.
Keep us informed here.