Loss of Internet on laptop

Android products
3

Hi Linda.
We regret the inconvenience caused.
I see that you have active subscription for AVG Secure VPN. Do you have this software installed on your laptops?
If you do, please turn off the VPN connection and check if you can connect to internet.
Regarding the UI failed to load issue, please click this link for instructions to resolve it.

1

In the last 2 days I suddenly lost Internet connection on 2 laptops though still have WiFi on phone and laptop says I am connected to WiFi. AVG message says UI failed to load and is having a bad day. What can I do?

2

Hi Linda.
We regret the inconvenience caused.
I see that you have active subscription for AVG Secure VPN. Do you have this software installed on your laptops?
If you do, please turn off the VPN connection and check if you can connect to internet.
Regarding the UI failed to load issue, please click this link for instructions to resolve it.