Loss of Office 2013 after installing AVG

Other products
6

Hello Richella,
We are sorry to know that you are unable to use Office 2013. Please do not worry, to check if this issue is caused due to AVG, we suggest you to temporarily disable AVG and check if you are able to use Office 2013. Please click on this link for the steps to disable AVG temporarily.
Thank you

7

Hi.
Got the same problem using AVG Ultimate.
The issue is, that AVG somehow turned off the service called Microsoft Office ClickToRun (gues it has been turned off by the AVG PC Tune-Up part).

Just open the "Services" aplication (type "services" in the start menu) then find the service mentioned above (alphabetically by "S" like "Service Microsoft Office ClickToRun") and set it ot start automatically.

This should do. For more info see eg. here:
http://www.mobiletechshop.com/2016/05/20/solved-couldnt-open-office-applications-error-code-1058-4/
(found on Google, not my business).

Hope it works for you…

1

Hi,

I can't open any Office 2013 products post installing AVG. I get error code 1058-4. Any suggestions

Thanks

2

Thanks Karthikeyan and Alan,

I deactivated AVG temporarily and I experience the same issue. When I go to reinstall Office I get Error Code 1058-4.

Rgds

5

Hello Ludek,

We appreciate your efforts in sharing the workaround.
Thank you.

3

Thank you for the information, Richella. In this case we suggest you to uninstall AVG PC TuneUp installed in your computer and see if you are able to use the Office 2013.
Thank you

4

Hi.
Got the same problem using AVG Ultimate.
The issue is, that AVG somehow turned off the service called Microsoft Office ClickToRun (gues it has been turned off by the AVG PC Tune-Up part).

Just open the "Services" aplication (type "services" in the start menu) then find the service mentioned above (alphabetically by "S" like "Service Microsoft Office ClickToRun") and set it ot start automatically.

This should do. For more info see eg. here:
http://www.mobiletechshop.com/2016/05/20/solved-couldnt-open-office-applications-error-code-1058-4/
(found on Google, not my business).

Hope it works for you…