Loss of printer connection

AVG VPN
4

Hello Derek.
Thank you for contacting AVG.
We apologize for the inconvenience caused to you.
We request you to try the below steps and check on the issue once.
Open AVG Secure VPN. Go to ☰ Menu ▸ Settings. In the general tab check the Enable local device access when using VPN.
Try the above step and check on the issue.
Thank you.

1

My printer had stopped connecting to the internet and I am not able to print anything unless I switch the VPN off and then it works fine

2

Thank you for writing us back derek,
I apologize for the inconvenience caused. I would suggest you to follow the below instructions:

  • Open AVG Internet Security.
  • Click the Web & Email.
  • Click Open above Enhanced Firewall.
  • Select the Networks tab.
  • Click Show settings next to the AVG VPN network which you are connected with.
  • Change it to I trust this network.
If the issue persists get back to us we will help you further.

Thank you for understanding.
3

Hello Derek.
Thank you for contacting AVG.
We apologize for the inconvenience caused to you.
We request you to try the below steps and check on the issue once.
Open AVG Secure VPN. Go to ☰ Menu ▸ Settings. In the general tab check the Enable local device access when using VPN.
Try the above step and check on the issue.
Thank you.