Loss of protection

AVG Protection
1

Having paid my 2016 renewal and copy/pasted my license no into my AVG -  upon next start up all aspects of protection are now switched off and cannot turn them back on. I cannot even open AVG on my samsung laptop. Where has it all gone? Help

2

John, Which AVG product are you actually referring to?.
AVG Guru

3

John, Which AVG product are you actually referring to?.
AVG Guru