Lost audio on my windows 8.1 PC

Hello Steve. I apologize for the inconvenience caused. I request you to check on the AVG Virus vault of your AVG antivirus program and in that if you find any file as driver please restore that file and restart your PC once. Please let me know the status of it. Thank you.

After last AVG update, I lost audio on my windows 8.1 PC.  It says "The audio service is not running" if I mouse over the speaker icon in the task bar.  The troubleshooter does not fix it.  I tried updating the audio driver, but it didn't find one.  Any suggestions?

Hello Steve. I apologize for the inconvenience caused. I request you to check on the AVG Virus vault of your AVG antivirus program and in that if you find any file as driver please restore that file and restart your PC once. Please let me know the status of it. Thank you.