Hi Rakshith, my AVG needed updating as it was in red, so I pressed update and that's when my problems started. I now have a new smartscan, but no files to scan, the folders in docs, photo, downloads, videos etc are empty.
Drive C still shows 458Gb used, so the files are still here.
My apps and Microsoft store do not work.
Many thanks
Hello, Stephen
Please do not worry, we will help you in this.
Kindly let us what exact steps you did with which AVG program which resulted in deletion of your data.
By knowing we can assist you further.
Thank you in advance.
I just uploaded the latest update from AVG and its wiped all my files photos etc. Can anyone help?
Hello, Stephen
Please do not worry, we will help you in this.
Kindly let us what exact steps you did with which AVG program which resulted in deletion of your data.
By knowing we can assist you further.
Thank you in advance.
Thank you for explaining, Stephen.
It was unfortunate what happened with your PC but we'd like to assure that AVG program update does not interfere or manipulate data on your hard disk.
Please restart your PC once and check. If the issue persists, please contact a local technician or Microsoft support for help.