Hi David.
We're here to help.
Could you confirm which AVG app are you using and on which device?
All my passwords have disappeared from Password Vault?!
Total AVG on Dell Desktop XPS 8500 Windows 10 Home
are you still there??
This conversation has been going on for 2 hours. Are you able to help me??
Thank you for writing back to us, David.
For better clarity, please share us the screenshot of the AVG Password Vault you're referring to.
Refer to this article to take a screenshot.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you for understanding.
Hi David.
We're here to help.
Could you confirm which AVG app are you using and on which device?
Thank you for sharing the screenshot, David.
We've checked the screenshot and we'd like to inform you that you're using the security product of "Total AV" and not AVG.
We request you to contact them directly for further assistance in this regard. Thank you for understanding.