Hello Peter,
Thank you for reaching us on this channel.
We would request you to reach our billing team through phone or chat. They will verify the account and help you to turn off 2 step verification.
Visit support.avg.com/support_sales?l=en to reach our billing team.
Hi AVG Tech support
As you can see from the title of this mail I lost all my phone including the authentication app and all of its data.
So I am asking you if you can remove the 2-step authentication setting from my account since I don't have any recovery codes or anything like that.
Sincerely yours,
Peter Nygaard
Hello Peter,
Thank you for reaching us on this channel.
We would request you to reach our billing team through phone or chat. They will verify the account and help you to turn off 2 step verification.
Visit support.avg.com/support_sales?l=en to reach our billing team.