Hello Adam.
Thank you for contacting AVG Community Support.
We have a specialized mobile team, who'll give better clarity regarding this concern.
Please use the below link to contact them
https://support.avg.com/support_contact_form?l=en
After clicking the above link, please select the operating system as "Android or iOS" and fill in the other requested details. Finally, click on "request answer via email" which will submit a ticket to our mobile team. They will certainly check and get back to you by email.
Thank you for understanding.
After following the suggestion of Avg boost I was told I should optimize my photos to make space as I was running out of hard drive space on my android galaxy s21 and I checked "backup and remove photos from phone after done" and chose my Gmail account for the location… well it seems as though I did t have enough space or something but ALL my Videos and photos are gone and I can't find them backed up anywhere 
Is there anyway to recover them or see a log as to what happened?
Thanks you for your help… I'm devastated 
Hello Adam.
Thank you for contacting AVG Community Support.
We have a specialized mobile team, who'll give better clarity regarding this concern.
Please use the below link to contact them
https://support.avg.com/support_contact_form?l=en
After clicking the above link, please select the operating system as "Android or iOS" and fill in the other requested details. Finally, click on "request answer via email" which will submit a ticket to our mobile team. They will certainly check and get back to you by email.
Thank you for understanding.