Lost pictures and left a trojan

Hello Sylvia,
I would request you not to post multiple threads for same issue. You won't obtain an answer to your query any faster! Please refer your other posting via
https://support.avg.com/answers?id=906b0000000bnkv . Thank you.

Hello Sylvia,
I would request you not to post multiple threads for same issue. You won't obtain an answer to your query any faster! Please refer your other posting via
https://support.avg.com/answers?id=906b0000000bnkv . Thank you.

Im having problems since installing paid version.
I downloaded all my pictures off camera now computer does not recognize it port. I can kniw longer click on pictures file. I have to go into documents first. All pictures I took off of my sd card where saved as short cuts and have been deleted of my sd card. So I cant access my pictures that are saved as short cutrs on my computer. Virus found a trojan and said it was deleted and I was unable to delete it in my emails. I keep getting the same darn email. I have to go through a long process to delete it. I never had this much trouble with a virus program. My computer on the interrnet is so slow now.
Very frustrated.