Hello Joe,
We regret the inconvenience. Unfortunately, if the app was reinstalled or data were cleared, it's not possible to retrieve pictures from vault.
If needed, contact our Android mobile team using the following link( http://avgclick.me/AVGtechnical ) select as Android in OS field, choose yes for paid version, fill out your details and click email option. AVG mobile team will reply back to you via email.
Hi there I lost my phone and got a new one now and when I reinstalled your AVG app again I have lost all off my pictures what was in the vault is there anyway I can get them back
Hello Joe,
We regret the inconvenience. Unfortunately, if the app was reinstalled or data were cleared, it's not possible to retrieve pictures from vault.
If needed, contact our Android mobile team using the following link( http://avgclick.me/AVGtechnical ) select as Android in OS field, choose yes for paid version, fill out your details and click email option. AVG mobile team will reply back to you via email.
We regret the inconvenience. Unfortunately, if the app was reinstalled or data were cleared, it's not possible to retrieve pictures from vault.
If needed, contact our Android mobile team using the following link( http://avgclick.me/AVGtechnical ) select as Android in OS field, choose yes for paid version, fill out your details and click email option. AVG mobile team will reply back to you via email.