Irene, Quote "I can't uninstall AVG either"… Did you try this?.. Try removing AVG by downloading & using the 32 or 64bit 2015 Remover (http://www.avg.com/ww-en/utilities) [Scroll Down], whichever suits your system. If you're not sure about 32 or 64bit on your system have a look @ this link (http://forums.avg.com/ww-en/avg-free-forum?sec=thread&act=show&id=140471#post_140471).
AVG Guru
Thanks for that, Alan. I tried it, but got the same error message. Looks like I'm stuck!
Hello Irene. Thank you for the email reply. I am glad to hear that your issue has been resolved and your AVG is working fine now. Please feel free to contact us back should you need any further assistance.
I installed AVG Pro last August. Everything was fine, but now I have lost my protection for some unknown reason. When I try to solve the problem, I just get error message Oxc0011632 or Oxc000012f. I can't uninstall AVG either. Help please in layman's terms!!
Hello Irene. Thank you for the email reply. I am glad to hear that your issue has been resolved and your AVG is working fine now. Please feel free to contact us back should you need any further assistance.
Irene, Quote "I can't uninstall AVG either"… Did you try this?.. Try removing AVG by downloading & using the 32 or 64bit 2015 Remover (http://www.avg.com/ww-en/utilities) [Scroll Down], whichever suits your system. If you're not sure about 32 or 64bit on your system have a look @ this link (http://forums.avg.com/ww-en/avg-free-forum?sec=thread&act=show&id=140471#post_140471).
AVG Guru
Hello Irene. Thank you for trying Alan's instructions. I have sent you an email instruction with further steps to be taken to resolve your issue. Please check your inbox and follow those steps, you should be able to resolve your issue.
Thanks for that, Alan. I tried it, but got the same error message. Looks like I'm stuck!