Lost subscription

AVG Subscription
3

Hi Walter,

We're glad to look into this & help you.
Upon checking your account, we're unable to find any subscription. It might be registered under your alternate account.
As it isn't recommended to share the account info over this post, we've sent you an email requesting few info.
Please revert to us via email to proceed further.

1

My account w.hanstein1@gmail.com, showed up to yesterday the subscription expiry day for July 2021.
Now I'm getting a message my subscription will expire in 2 days. Why?
Payments taken by Digital River Ireland Ltd  are as followed:
10/07/20   A$ 14.99
25/08/20   A$ 59.99
09/09/20   A$ 49.99
No Payments or Subscriptions show up in my Account.
Please investigate.
Regards
Walter Hanstein

2

Hi Walter,

We're glad to look into this & help you.
Upon checking your account, we're unable to find any subscription. It might be registered under your alternate account.
As it isn't recommended to share the account info over this post, we've sent you an email requesting few info.
Please revert to us via email to proceed further.