Hi Zbynek,
I have uploaded the GMER to the FTP server as instructed the name I recieved was as follows;
helpdesk@interwebi.com_22101219.7z
How do i send the AVG scan result export to yourself?
Hi Zbynek,
I have uploaded the GMER to the FTP server as instructed the name I recieved was as follows;
helpdesk@interwebi.com_22101219.7z
How do i send the AVG scan result export to yourself?
That file is not detected on my PC, please try update AVG and scan it again.
Thanks
Gmer result seems to be clean, please provide us with detected file.
Thanks
Please upload it to ftp, same as you did with Gmer result.
Thanks
Please follow this article to restore file.
Thanks
Hi Interweb,
I have transferred that file to proper department.
Thanks
We've had continual infections of this virus, could you please advise on wether this is a false positive, if not could you please advise?
Thank you
Hi,
Has there been any developments on this?
Thank you.
How do i attatch the detected file (.pdf)?
Please follow this article to restore file.
Thanks
Interwebi Ltd, Please note that it's now the weekend in Brno i.e. Workdays [Mon-Fri] 9:00am - 5:00pm CET.
AVG Guru
Gmer result seems to be clean, please provide us with detected file.
Thanks
That file is not detected on my PC, please try update AVG and scan it again.
Thanks
Please upload it to ftp, same as you did with Gmer result.
Thanks
Interwebi Ltd, Have a look @ this link (http://www.avgthreatlabs.com/virus-and-malware-information/info/luhe-exploit-pdf/). If you suspect a false detection have a look @ this article (https://support.avg.com/SupportArticleView?urlname=How-to-report-a-false-incorrect-detection).
AVG Guru
Hi Interwebi,
In order to analyze it please provide us with GMER and AVG scan result export.
Thanks
Interwebi Ltd, A member of the official AVG Community Support {probably Zbynek} in Brno (http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=190509) will see your topic & respond.
AVG Guru
Hi Interweb,
I have transferred that file to proper department.
Thanks
Hi Zbynek,
I have uploaded the GMER to the FTP server as instructed the name I recieved was as follows;
helpdesk@interwebi.com_22101219.7z
How do i send the AVG scan result export to yourself?