MAC Mini AVG Installation causes LaunchAgents to appear on S/UP

Mac products
10

Hello Chris,

may I ask what version of the OS are you running? Anyway, if you go to Preferences -> Users & Groups -> Your account -> Login Items you can see there the LaunchAgents folder? If so, please remove it from Login Items. It should solve your problem.

If this was the case, I would be really interested whether reinstallation of AVG will add this folder back into LoginItems. It is not happening for me and I am not aware of us doing this at all. I have tested on macOS 10.11 El Capitan while using the latest version of AVG found on CNET.

Thanks for your patience.

Best regards,

Jakub

8

Hello Chris,
Please be informed that the LaunchAgents folders are locations that contain scripts to automatically manage system processes. Do you encounter any pop up regarding LaunchAgents in startup of your PC? If so, please let us know how are you relating it with AVG. Please let us know whether the pop up is not appearing when you uninstall AVG from your PC. If possible, please share the screenshot of the pop up to assist further.
To create a screenshot, please follow this article ( https://support.apple.com/en-us/HT201361 ).
Thank you.

9

Grab Screen JPG of Window as it appears after relaunch

1

why does LaunchAgents appear at startup now I have loaded AVG please?

I have been into User/Groups and checked the LauchAgents Folder and it still appears after start up.

I have removed and reinstalled AVG

I have used FAQs and Googled.

Any help would be appreciated, thank you.

4

Jakub,
Thank you for sharing the useful information which can be helpful for other customers.

3

Hello Chris,
Please be informed that the LaunchAgents folders are locations that contain scripts to automatically manage system processes. Do you encounter any pop up regarding LaunchAgents in startup of your PC? If so, please let us know how are you relating it with AVG. Please let us know whether the pop up is not appearing when you uninstall AVG from your PC. If possible, please share the screenshot of the pop up to assist further.
To create a screenshot, please follow this article ( https://support.apple.com/en-us/HT201361 ).
Thank you.

5

Chris, If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

6

Grab Screen JPG of Window as it appears after relaunch

7

Hello Chris,

may I ask what version of the OS are you running? Anyway, if you go to Preferences -> Users & Groups -> Your account -> Login Items you can see there the LaunchAgents folder? If so, please remove it from Login Items. It should solve your problem.

If this was the case, I would be really interested whether reinstallation of AVG will add this folder back into LoginItems. It is not happening for me and I am not aware of us doing this at all. I have tested on macOS 10.11 El Capitan while using the latest version of AVG found on CNET.

Thanks for your patience.

Best regards,

Jakub

2

Chris,
To analyze the issue further, I need to submit your concern to our senior technicians along with other diagnostic logs.
I have sent you an email with steps on how to collect and upload the data required. Please check your inbox and spam/junk folder as well.