Chris, Please click on the following link (http://avgclick.me/AVGtechnical) and fill out your details, select as Mac OS then the name of AVG Program that you installed in your device and in description please completely explain about your issue and finally click on the 'Start Chat' option. You will start a live, online chat with one of the AVG agents.
AVG Guru
AVG Free has been working great for years. Last week it started crashing when scan gets to about 60%. Uninstalled, rebooted and then reinstalled and same issue. Looks like it is crashing in //HD/Library/Application Support but not 100% sure on that. I did just scan that folder only and it was successful. Hmmmmmmm
Did try and look at the log in DiagnosticeReports to see if it is failing on a specific file that maybe I can just delete, but I can't make heads or tails of the log file. Any ideas??
Thanks in advance for any assistance (Have a great Thanksgiving!)
Chris
Bottom of log file-
unsigned int, unsigned int, CA::OGL::ClipPlane const*) + 214 (QuartzCore) [0x7fff986cdf9e]
1 glDrawRangeElements_IMM_Exec + 334 (GLEngine) [0x7fff9655aecf]
1 gleDoDrawDispatchCore + 533 (GLEngine) [0x7fff96596ad4]
1 updateDispatch + 1771 (AppleIntelHD5000GraphicsGLDriver) [0x111a22ab9]
1 gpusLoadCurrentPipelinePrograms + 1151 (AppleIntelHD5000GraphicsGLDriver) [0x111a25611]
1 <User mode, Thread QoS Unspecified>
2 __pthread_set_self + 16 (libsystem_pthread.dylib) [0x7fff9c132368]
1 <Frontmost App>
2 start_wqthread + 13 (libsystem_pthread.dylib) [0x7fff9c132375]
2 _pthread_wqthread + 1129 (libsystem_pthread.dylib) [0x7fff9c1344f2]
1 _dispatch_worker_thread3 + 48 (libdispatch.dylib) [0x7fff96e5ba8d]
1 <User mode>
1 _dispatch_worker_thread3 + 91 (libdispatch.dylib) [0x7fff96e5bab8]
1 _dispatch_root_queue_drain + 2176 (libdispatch.dylib) [0x7fff96e5c371]
1 (anonymous namespace)::AutoreleasePoolPage::pop(void*) + 477 (libobjc.A.dylib) [0x7fff9ca06ebb]
1 CFRelease + 1397 (CoreFoundation) [0x7fff92147a15]
1 szone_free + 1586 (libsystem_malloc.dylib) [0x7fff9079b9db]
1 <User mode>
Binary Images:
0x108851000 - 0x10887bff7 com.avg.Antivirus 4816 (2015.0.4816) <D88E08AC-DB9A-3699-8260-4942E3C0B4B9> /Applications/AVG AntiVirus.app/Contents/MacOS/AVG AntiVirus
0x108f14000 - 0x108f8afff libavgsys.dylib (0) <33617390-8184-3DDF-84AE-A919651B6D85> /Applications/AVG AntiVirus.app/Contents/Backend/lib/libavgsys.dylib
0x109212000 - 0x10938eff7 libavgcomm.dylib (0) <8CF4C1A7-E5B4-3978-9210-FCC979EFA294> /Applications/AVG AntiVirus.app/Contents/Backend/lib/libavgcomm.dylib
0x1119c6000 - 0x111f28fff com.apple.driver.AppleIntelHD5000GraphicsGLDriver 10.10.18 (10.1.0) <54F46FA1-111E-386B-92B9-679FE10110B9> /System/Library/Extensions/AppleIntelHD5000GraphicsGLDriver.bundle/Contents/MacOS/AppleIntelHD5000GraphicsGLDriver
0x7fff8d154000 - 0x7fff8d172fff libsystem_kernel.dylib (3247.10.11) <FA4DCF42-27B0-3878-9158-E148D208B21E> /usr/lib/system/libsystem_kernel.dylib
0x7fff8f992000 - 0x7fff8f9c6ff7 com.apple.CoreVideo 1.8 (191.1) <FA99D150-EFCE-3F32-ACDF-5E91AD97F176> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff90794000 - 0x7fff907b0ff7 libsystem_malloc.dylib (67) <1B57A614-3D60-3F87-876F-7DB4AF38120F> /usr/lib/system/libsystem_malloc.dylib
0x7fff92139000 - 0x7fff925aeff7 com.apple.CoreFoundation 6.9 (1255.1) <86B26482-C917-34F2-80D8-02911B6001E0> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff96487000 - 0x7fff96632ffb GLEngine (12.0.34.12) <0D0BD639-B516-3216-A0A5-AC4CDD202689> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLEngine.bundle/GLEngine
0x7fff96e56000 - 0x7fff96e83fff libdispatch.dylib (500.10.1) <438F4595-0731-34A2-ACAD-60121A76D1FF> /usr/lib/system/libdispatch.dylib
0x7fff98684000 - 0x7fff98852ff7 com.apple.QuartzCore 1.11 (410.9) <4D3C169D-C579-38C3-AE10-B975E89331E0> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff9c131000 - 0x7fff9c13aff7 libsystem_pthread.dylib (137.1.1) <1373D0F1-C6CA-364E-A6BA-8BDBD0D34670> /usr/lib/system/libsystem_pthread.dylib
0x7fff9c9fd000 - 0x7fff9cd606d7 libobjc.A.dylib (680) <7C5FAD04-2C01-3ED6-AA40-78925C12A456> /usr/lib/libobjc.A.dylib
Chris, Please click on the following link (http://avgclick.me/AVGtechnical) and fill out your details, select as Mac OS then the name of AVG Program that you installed in your device and in description please completely explain about your issue and finally click on the 'Start Chat' option. You will start a live, online chat with one of the AVG agents.
AVG Guru