Mac Scanner crashing at 99%

Mac products
3

Josh,

Sorry for the trouble. Do you get "AVG Quits Unexpectedly" error while scan stuck at 99%? If so, have you tried reinstallation? We request you to uninstall and reinstall it to check with the issue. 

If the issue persists, provide us your OS version. To know your OS version, click here. Provide screenshot of the error message you have received.  

Let us know the exact version of AVG Antivirus for MAC you have installed. To find out the version you can follow user manual, part 4.3. Menu in the task bar
http://files-download.avg.com/doc/AVG_AntiVirus_for_Mac/avg_avm_uma_en_ltst_03.pdf. We are here if you need further help.

1

Hi,

I have recently installed AVG and the during a virus scan the Mac Scanner gets to 99% and then crashes. Is this is a known bug? I am using the most up to date version of AVG.

2

Josh,

Sorry for the trouble. Do you get "AVG Quits Unexpectedly" error while scan stuck at 99%? If so, have you tried reinstallation? We request you to uninstall and reinstall it to check with the issue. 

If the issue persists, provide us your OS version. To know your OS version, click here. Provide screenshot of the error message you have received.  

Let us know the exact version of AVG Antivirus for MAC you have installed. To find out the version you can follow user manual, part 4.3. Menu in the task bar
http://files-download.avg.com/doc/AVG_AntiVirus_for_Mac/avg_avm_uma_en_ltst_03.pdf. We are here if you need further help.