Hello Klaas,
We are glad to inform that we have released a newer version of AVG for macOS Big Sur. Please uninstall and reinstall the latest version of AVG Internet Security and check if that fix any issues related with AVG.
Hi Simon,
We are sorry to hear this.
We will help you to resolve the issue.
Please share us the screenshot of the error message to investigate further.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Keep us posted.
I hwve the same problem. I just installed macOs Big Sur on myj Apple laptop.
Is AVG not competabel with macOS Big Sur? How are you going to solve this.
I'm not protected now by AVG.
Hello. I have this exact same problem. Can I ask for my money back? Or when is the Big Sur-compatible version coming out? --Carlos
Since updating my Mac OS to BIG SUR, AVG Internet Security is showing "Were sorry, there is a problem on our side. We will fix it as soon as possible". I've tried to uninstall and reinstall but no change and I'm getting no response from AVG. Any suggestions?
Hello Klaas,
We are glad to inform that we have released a newer version of AVG for macOS Big Sur. Please uninstall and reinstall the latest version of AVG Internet Security and check if that fix any issues related with AVG.
Thank you for waiting, Simon.
I checked with our Development department that Apple's Big Sur operating system is a beta developer system, and AVG does not support this operating system at this time, as there has been no official release.
The correct thing is to wait for the official release of the version to fix this problem.
Here is the AVG popup I see when I open the programme. it's still connected and I can scan and update but all other options show the error message.
I hwve the same problem. I just installed macOs Big Sur on myj Apple laptop.
Is AVG not competabel with macOS Big Sur? How are you going to solve this.
I'm not protected now by AVG.
Hi Simon,
We are sorry to hear this.
We will help you to resolve the issue.
Please share us the screenshot of the error message to investigate further.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Keep us posted.
Hi Carlos,
We are sorry to hear this.
We acknowledge your refund request.
Please contact us through separate post to help you further.
Thank you.
Hello. I have this exact same problem. Can I ask for my money back? Or when is the Big Sur-compatible version coming out? --Carlos