Maginon IP security cam seen as threat

AVG Protection
5

Hello Matic,
We apologize for the inconvenience caused.
We understand how something like this will try your patience.
We kindly request you to please refer the article http://avgclick.me/AddException to add complete folder Maginon IP security cam along with the .exe file to AVG exception list and check whether the issue still persist.
Please feel free to get back to us for further assistance.
Thank you.

1

Hello, 

when I try to install the Maginon IP security cam our antivirus program (AVG AntiVirus Free) detects a trojan horse threat. 

Why would a legally bought product and the setup itself be declared as a threat?

4

Hello Matic,
We apologize for the inconvenience caused.
We understand how something like this will try your patience.
We kindly request you to please refer the article http://avgclick.me/AddException to add complete folder Maginon IP security cam along with the .exe file to AVG exception list and check whether the issue still persist.
Please feel free to get back to us for further assistance.
Thank you.

3

Thank you for your super fast response. Did what you proposed and it worked out fine. Thank you very much. 

Regards

2

You are most welcome Matic.
Thank you for following the instructions provided by Gulam and we are glad to know that your issue got resolved.
Thank you for posting back and letting us know about this.
Please feel free to contact us should you need any assistance.
Have a great day!