Hello Russell,
Let's have a look at it together. Could you share the contact number you used to reach us? Have you reached our premium support?
Your AVG Ultimate and Driver Updater has been expired on 2017.11.3. I couldn't locate any active subscriptions under this account. We never charge our customers for support and virus cleaning.
In case you purchased Premium support (AVG Go), please get in touch with them to install AVG Ultimate and to check with the infection issue.
Computer is a "mess" and needs to be cleaned before AVG will work…says a support person I talked/worked with for 2 hours last night. Thought I bought AVG Ultimate and driver updates for 2 years (renewal in Nov) @$200+ . Support person says it probably was never working because of virues, malware, whatever… I was planning to renew in Nov but now have doubts. I have been receiving positive /No Virus, everything ok for past two years…Now $250 cleaning job to start fresh.
in November??? Can you review these issues and get back to me. I have also been flooded with upgrade offers for "Better" /"Complete" proection for nearly 6 months or more.
Respectfully,
Russ Radden
Hello Russell,
Let's have a look at it together. Could you share the contact number you used to reach us? Have you reached our premium support?
Your AVG Ultimate and Driver Updater has been expired on 2017.11.3. I couldn't locate any active subscriptions under this account. We never charge our customers for support and virus cleaning.
In case you purchased Premium support (AVG Go), please get in touch with them to install AVG Ultimate and to check with the infection issue.