After an automatic scan, 1 unresolved issue is reported. Software reports:
"Malware detected - Android Sustem contains malware that could harm your device. It is installed in the system partition and cannot be uninstalled. Instead, you must deactivate the app from system settings."
When I click "resolve", it takes me to App Info for the Android system. A quick pop-up reads "Tap disable to resolve this threat", but there is no option to disable. The only options are:
- Notifications (allowed, types: Lock screen-allowed, Pop-up-allowed)
- Permissions (Notifications)
- Set as default (in this app, open supported inks is on).
I bought this new Samsung S20 almost a year ago and this is the first time AVG AntiVirus has reported any unresolved issues. Please help!!
Hello Kent.
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused.
The issue is resolved and the detection is disabled now.
We request you update the program or restart the device. That should stop the threat detection notification.
We appreciate your cooperation in resolving the issue.
Thank you.
Hello Kent.
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused.
The issue is resolved and the detection is disabled now.
We request you update the program or restart the device. That should stop the threat detection notification.
We appreciate your cooperation in resolving the issue.
Thank you.