Malware.bulz sits in my AVG

Viruses & Threats
5

Hi Bob,

We will help you in this.
Could you share us the screenshot of the message where it says that the malware sits with the AVG?
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

And regarding the 'Appropriate Permission required' message is due to UAC (User Account Control)
Kindly disable it in the settings.

1

I have the free edition of AVG, my advanced system repair blocks the Malware when tripped within AVG, it shows it sists within AVG itself.  When I try and delete AVG programs from my system, I get you may not have the appropriate permissions to access the item, which is obviously not the case.
This Malware that penetrated AVG now has me handcuffed, any solutions? Thanks

2

We're once again sorry for the inconvenience caused.
If you need anything else, do not hesitate to let us know.

3

Hi Bob,

We will help you in this.
Could you share us the screenshot of the message where it says that the malware sits with the AVG?
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

And regarding the 'Appropriate Permission required' message is due to UAC (User Account Control)
Kindly disable it in the settings.

4

I have since been able to get past the AVG permission, by allowing access once through my advanced system repair window pop up.  Once I did this, I was allowed to remove all AVG programs.
Is my problem solved don't know lol, but I have yet to experience a issue since.
That Malware I believe penetrated AVG product.